Slow to Adopt

I was enamored of the whole idea of “find me, follow me” technology to ensure you didn’t miss calls, not to mention the ability to collaborate easily by clicking on names in documents or contacts lists to launch chat sessions, audio- or videoconferences. Yet the combined efforts of Avaya, Cisco Systems, Hewlett-Packard, and Microsoft don’t seem to have moved the needle in favor of UC. As collaboration and mobility have become even more important in the last few years, I kept waiting for UC to take its place beside productivity applications and ERP as a key technology. And yet many companies and small businesses are very slow to adopt this technology. It would improve efficiency and productivity immensely and many of the internet phone companies offer free trials that let you test drive the services and really see what you are missing out on.